Comments on: Dinosaurs or Cockroaches http://exeedtechnology.com/dinosaurs-or-cockroaches Sat, 19 May 2012 16:43:55 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Jacob Ukelson http://exeedtechnology.com/dinosaurs-or-cockroaches/comment-page-1#comment-1110 Jacob Ukelson Tue, 28 Oct 2008 20:12:47 +0000 http://exeedtechnology.com/dinosaurs-or-cockroaches#comment-1110 Thanks for the comment, I couldn't agree more. I like the term "Human Centric Processes" which I think is a good descriptive name. I know that Human Interaction Management is also used - but for me that lacks the connotation of a process (business or otherwise) with some expected output ot outcome. McKinsey has used the term "tacit interactions" for the type of work done by knowledge workers. So I guess "Tacit Interaction Management" is a possible name - or maybe "Tacit Interaction Management for Enterprises" or "TIME" :) ActionBase, one of our companies, has been working in this area for a while here in Israel - and has over 100 customers - mostly in Israel, but is now starting to move into Europe and the US. Let me know if you want some of their case studies. Thanks for the comment, I couldn’t agree more.
I like the term “Human Centric Processes” which I think is a good descriptive name. I know that Human Interaction Management is also used - but for me that lacks the connotation of a process (business or otherwise) with some expected output ot outcome. McKinsey has used the term “tacit interactions” for the type of work done by knowledge workers.
So I guess “Tacit Interaction Management” is a possible name - or maybe “Tacit Interaction Management for Enterprises” or “TIME” :)

ActionBase, one of our companies, has been working in this area for a while here in Israel - and has over 100 customers - mostly in Israel, but is now starting to move into Europe and the US. Let me know if you want some of their case studies.

]]> By: Roeland Loggen http://exeedtechnology.com/dinosaurs-or-cockroaches/comment-page-1#comment-1106 Roeland Loggen Mon, 27 Oct 2008 14:33:42 +0000 http://exeedtechnology.com/dinosaurs-or-cockroaches#comment-1106 Great to see your blog posts on dynamic processes. As a BPM consultant I encounter knowledge intensive, collaboration intensive more or less adhoc processes more and more, and BPM thinking + BPM technology is currently falling short. Enabling companies to greatly improve these processes from a productivity perspective (process participants) as well as visibility/control (manager), agility and compliance is the biggest challenge for the coming years. I especially link it to the quote of Peter Drucker, who said: "The most important, and indeed the truly unique contribution of management in the 20th century was the 50-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker.” We are also looking into this area with research and case studies (although we call it "Human Centric Processes" and "Human Interaction Management" Input always welcome. Regards, Roeland Loggen Great to see your blog posts on dynamic processes. As a BPM consultant I encounter knowledge intensive, collaboration intensive more or less adhoc processes more and more, and BPM thinking + BPM technology is currently falling short.
Enabling companies to greatly improve these processes from a productivity perspective (process participants) as well as visibility/control (manager), agility and compliance is the biggest challenge for the coming years. I especially link it to the quote of Peter Drucker, who said:
“The most important, and indeed the truly unique contribution of management in the 20th century was the 50-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker.”

We are also looking into this area with research and case studies (although we call it “Human Centric Processes” and “Human Interaction Management” Input always welcome.

Regards,
Roeland Loggen

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