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Archive for the ‘viral’ Category

Some Thoughts on Blogging

Wednesday, November 14th, 2007

I have been blogging for a while now, and like everyone else I used to look at metrics everyday, now I look at them every once in awhile. What struck me most about traffic (and hopefully readership - since I can only know that users looked at the site, not whether they read it ) - is that the more you talk about currrent events the more traffic you get.

The blips that I saw on traffic were always around my blogging on topics that were just discussed by other sites, or events that just happened - rather than the blogs on general topics (e.g. the blog post on Mashup camp got a lot more traffic than my posts on Integration and M&A).  The traffic blip is of course even more pronounced if you comment or link-back to the main sites that discussed the event themselves.

This probably isn’t earth shattering news to most bloggers - but the heavy traffic to current event bias suprised me.

Strategic vs. Viral in Enterprise Software

Friday, June 1st, 2007

I have been thinking lately about the meaning of strategic software in the enterprise. I have had a number of conversations about interesting, useful applications for business, which were usually shrugged of since they aren’t “strategic”. I think the holy-grail of “being strategic” in enterprise software is a mistake, and explains why enterprise software has fallen out favor with VCs. It is impossible (or at least very, very expensive) to become strategic, and it takes a long time. Strategic, at least in these conversations, means inventing some piece of software (infrastructure or solution) that is so central to the needs of the organization that not having it become a critical showstopper. Becoming strategic moves the buying decision to the senior executive level at the customer, rather than through projects or end-users. It requires a skilled sales force and longer sales cycle – but has much, much higher revenue per sale.

The Web (especially 2.0) is different. The adoption mechanism of a software solution is viral – users enticing other users to join in the fun. This seems to be diametrically opposed with the strategic software paradigm – this type of adoption has to be simple enough that end-users can use the software and get value without the need for a centralized decision, IT department or skilled sales force. Since users use applications (and not infrastructure) viral adoption happens at the application, not at the infrastructure, layer (while most strategic software is in the infrastructure, not application layer). Of course apps drive infrastructure, so this type of software adoption in the enterprise will have a profound effect on enterprise infrastructure and architectures (e.g lets see how SOAP vs REST plays out for services). This type of adoption scares the pants off CIOs who crave centralized control and walled gardens.

This is the crux of the Enterprise 2.0 dilemma for software startups – how to get viral rather than strategic adoption in the enterprise. The best way to do this is by creating network effect applications that have value to enterprise users stand-alone (of course initially delivered over the internet as a service). If you have such an application, I’d love to hear about it.